Responsibilities
1. Client Relationship Management
- Serve as the main point of contact for assigned clients, building and nurturing strong relationships based on trust, transparency, and exceptional service
- Work with the Account director(s) to create a strategic marketing strategy and mapping out the tasks needed to implement that strategy
2. Project Management
- Lead the execution and delivery of integrated marketing campaigns, creative projects, and other initiatives for clients, providing project status updates at predetermined time intervals to all stakeholders
- Attend all presentations, meetings, and discussions alongside or on behalf of the agency team, taking notes and acting as a reliable resource on the project who can then debrief the wider team on key takeaways and next steps
- Collaborate with internal teams, including creative, digital, and content, to ensure projects are completed on time and within scope, providing updates regularly to teams
- Create and consistently maintain project trackers, status documents, timelines/calendars and scheduling deadlines; modifying when necessary
- Monitor project progress, identify potential roadblocks, and proactively address issues and notify Account Director
- Coordinate with vendors and suppliers as needed
3. Team Collaboration
- Collaborate with cross-functional teams to ensure client expectations are met and exceeded
- Mentor new project team members, providing guidance, feedback, and opportunities to ensure success
- Quality Control: Conduct thorough reviews of creative work to ensure it aligns with client expectations, brand guidelines, and agency standards
- Help to Improve team efficiency and effectiveness in line with company goals
Salary Range
$85,000 – $105,000
Qualifications:
- Bachelor’s degree in Marketing, Communications, Business, or a related field; Master’s degree is a plus
- 6-7 years post-college experience at a marketing firm or agency
- Proven experience as an Account Manager or Senior Account Manager within a creative agency setting
- Strong understanding of marketing, branding, and digital strategies
- Excellent communication and interpersonal skills, with the ability to build rapport and manage client relationships effectively
- Demonstrated project management skills, including the ability to manage multiple projects and meet deadlines
- Strategic thinking and the ability to translate client needs into actionable strategies
- Leadership experience with the ability to guide and mentor a team
- Strong negotiation and problem-solving abilities
- Proficiency in project management software and tools
- A client-centric mindset with a commitment to delivering exceptional service
- Attend client meeting, trade shows, and events as needed
Work authorization/security clearance requirements
Eligible to work in the US with no sponsorship.
Affirmative Action/EEO statement
That’s Nice, LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About That’s Nice
That’s Nice is a New York-based dedicated pharmaceutical services agency with 90+ staff and 27 years’ experience serving more than 200 life science clients across the U.S., EU, and Asia.
