Senior Project Manager

Location: NYC or Raleigh/Durham, NC

Position Overview

We are seeking a seasoned and client-focused Senior Project Manager to join our agency and lead client relationships, project execution, and strategic initiatives. The Senior Project Manager will play a crucial role in ensuring client satisfaction, driving project success, and contributing to business growth. The ideal candidate will have a strong background in account management, excellent communication skills, and the ability to lead and mentor a team.


1. Client Relationship Management:
    • Serve as the main point of contact for assigned clients, building and nurturing strong relationships based on trust, transparency, and exceptional service.
    • Understand clients' business objectives, needs, and challenges to deliver tailored solutions that align with their goals.


2. Project Leadership:
    • Lead the planning, execution, and delivery of integrated marketing campaigns, creative projects, and other initiatives for clients.
    • Collaborate with internal teams, including creative, digital, and content, to ensure projects are completed on time and within scope.


3. Strategic Planning and Guidance:
    • Work closely with clients to develop strategic marketing plans, identifying opportunities to achieve their objectives and aligning agency services accordingly.
    • Provide insights, recommendations, and innovative ideas to drive client success.


4. Budget and Timeline Management:
    • Manage project budgets, timelines, and resources to ensure projects are executed efficiently and within agreed-upon parameters.
    • Monitor project progress, identify potential roadblocks, and proactively address issues.


5. Team Collaboration and Leadership:
    • Collaborate with cross-functional teams to ensure client expectations are met and exceeded.
    • Lead and mentor account team members, providing guidance, feedback, and opportunities for professional growth.


6. Campaign Analysis and Reporting:
    • Monitor campaign performance and KPIs, providing regular updates to clients and leveraging data to optimize strategies.
    • Prepare insightful reports that highlight results and provide recommendations for continuous improvement.


7. New Business Development:
    • Identify upselling and cross-selling opportunities within existing accounts, contributing to revenue growth.
    • Participate in new business pitches, presenting the agency's capabilities and expertise to potential clients.


  • Bachelor's degree in Marketing, Communications, Business, or a related field; Master's degree is a plus.
  • 6-7 years post-college experience at a marketing firm or agency.
  • Proven experience as an Account Manager or Senior Account Manager within a creative agency setting.
  • Strong understanding of marketing, branding, and digital strategies.
  • Excellent communication and interpersonal skills, with the ability to build rapport and manage client relationships effectively.
  • Demonstrated project management skills, including the ability to manage multiple projects and meet deadlines.
  • Strategic thinking and the ability to translate client needs into actionable strategies.
  • Leadership experience with the ability to guide and mentor a team.
  • Strong negotiation and problem-solving abilities.
  • Proficiency in project management software and tools.
  • A client-centric mindset with a commitment to delivering exceptional service.
  • Attend client meeting, trade shows, and events as needed.

Application Process:

Interested candidates should submit their resume.

Work authorization/security clearance requirements

Eligible to work in the US with no sponsorship

Affirmative Action/EEO statement

That’s Nice, LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About That’s Nice

That’s Nice is a New York-based dedicated pharmaceutical services agency with 90+ staff and 27 years’ experience serving more than 200 life science clients across the U.S., EU, and Asia.

How To Apply

For immediate and confidential consideration, please email your resume and work samples. We regret that we are only able to respond to those selected for an interview.